What’s the future of libraries, in an era of digital books and online educational offerings?
Like all libraries, the Chicago Public Library system was in transition and needed a five-year digital plan to attract broader audiences, develop new forms of electronic outreach, create social opportunities while respecting patron privacy, and the like.
CPL was a Project-Based Advising client. We created a FuturePrint for the future of the library, setting the foundation as it evolves into a modern institution. In addition, we developed a Key Performance Indicators and Metrics toolkit (the first of its kind for a library), enabling the CPL to quantitatively show its community impact.