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who we are

Our brain trust: creative, engaging and energized.
City of Chicago

What’s the future of libraries, in an era of digital books and online educational offerings?


Like all libraries, the Chicago Public Library system was in transition and needed a five-year digital plan to attract broader audiences, develop new forms of electronic outreach, create social opportunities while respecting patron privacy, and the like.


CPL was a Project-Based Advising client. We created a FuturePrint for the future of the library, setting the foundation as it evolves into a modern institution. In addition, we developed a Key Performance Indicators and Metrics toolkit (the first of its kind for a library), enabling the CPL to quantitatively show its community impact.