Robotic Process Automation (RPA) enables businesses to automate certain tasks and processes within offices, which allows employees to spend time on higher-value work.
Google’s Duplex, which is a bot designed to make routine phone calls to other people, is an example of an RPA.
Amazon uses RPA to sift through resumes before prioritizing top candidates for review.
In banking, Blue Prism and Automation Anywhere help staff with repetitive work functions.
RPA will eventually augment staff and shift their productivity into higher gear. This will allow media and entertainment companies to make better real-time predictive decisions in a host of different areas, from customer service to cost savings.
This trend is part of our section on Artificial Intelligence. Other trends in this section include:
Accountants, Advertising and Public Relations, Aerospace, Agriculture, Architectural Services, Banking, Broadcasters, Radio and TV, Builders/General Contractors, Cable & Satellite TV Production & Distribution, Casinos/Gambling, Chemical & Related Manufacturing, Civil Servants/Public Officials, Construction, Corporate Boards & Directors, Covid-19/ coronavirus, CPG, Defense, Doctors & Other Health Professionals, Drug Manufacturers, Education Colleges & Universities, Education Online, Finance, Health Professionals, Human Resources, Information Technology, Infrastructure, Insurance, Law Enforcement, Lawyers/Law Firms/Legal Industry, Lobbyists, Magazines, National Security, News Media, Professional Services, Work (Future of)